One of the most gratifying things about being a surgeon is that the job consists almost entirely of caring for others. “Thank you for taking care of me” notes from my patients are a motivational wonder of the work.
I list quotes from some of those notes here — not to beat my own drum, but so you can see what others have said and to say “Thank you” right back to those who wrote them.
Many (maybe most) of these notes and cards are not only addressed to me, but also to my staff. Without the skilled and kind people who surround me, I could do nothing.
Notes From My Patients
“Many thanks for your skills and kindness to us through this bump in the road!” ~ CK
“Thank you for the kindness and respect you showed my dad. I so much appreciate the compassion for him and my family” ~ Daughter of EB
“We were looking for alternative breast cancer treatment. Dr. Higgins not only didn’t ridicule our concerns (as other breast cancer doctors had done), but he listened respectfully and gently guided us to merge breast cancer alternatives (dietary changes, prayer, etc.) with traditional medicine. We’re two years down the road, and my wife is healthy and happy. She did end up getting surgery, but we weren’t pushed into it. We knew, all the way, that Dr. Higgins cared for us as people. We were more than “another cancer case” to him. If you’re looking for real help with breast cancer concerns and alternative breast cancer treatment advice… see Dr. Andy Higgins. He is the best.” ~ DS
“I wanted to extend a heartfelt thank you for your fantastic care of my son and whole family. Your quality and integrity as a surgeon and, more fundamentally, as a person, shine through.”
“We cannot thank you enough for the excellent care you have provided. From the moment we met you, we were certain God had led us to you.”
“Words cannot describe how grateful I am for you. Thank you for taking such great care of me. You have a special gift as a surgeon and as a person. Thank you for giving me my life back” ~ BH
“Thank you for your expert care and for saving my life! I enjoyed the last year of good health thanks to you” ~ GG
“I just want to thank you for having made me well twice. You did such a great job that, following both surgeries, I was able to recover quickly and win the Pole, Pedal, Paddle! I owe my two wins to you” ~ LC
“I was afraid that finding a highly skilled surgeon in a smaller town like Bend wouldn’t be possible — that I would have to go to Portland for treatment. I was wrong. Dr. Andy Higgins is a Bend surgeon who is world-class. He lives here. He works here. And he’s a major blessing. He approaches surgery like an artist approaches a painting. He cares about his patients and he takes time to do the job right.
“I wanted to thank you for the miracle you have brought to my life. I was so sick and so weak for so long and you did an amazing job with my surgery. I felt better, just three days after surgery, than I had in over a year” ~ BH
“Thank you so much for the difference you make in the lives of your patients! Your kindness, sincere caring, and concern make everything better and are a great encouragement.”
“Thanks for being a great surgeon and a great human being!” ~ C
“You make a big difference in what we were initially told and feared about my cancer. You are a truly remarkable doctor and professional that we respect and trust. And we really enjoy your personality!” ~ LW and family
“Thank you for all the excellent care. Each day I am feeling better and able to do a little more.” ~ KF
“I appreciate your kindness and skill as a surgeon.” ~ PW
“Thank you so very much for taking care of me and being so skilled at what you do. Every day of my life will be better because of you. Thank you is not nearly enough” ~ BH.
“You take the time to listen and to make your patients feel valued and respected, treating others as you would want to be treated. I thank God often for you. Thank you for who you are and for the brilliant surgeon you are.”
“First and foremost, thank you for making me feel so much better.”
“Thanks for your good care and concern…Your ‘manner’ put me at ease and helped me gain confidence. Because of you, I am doing very well.”
“You are truly a remarkable doctor and professional that we respect and trust. And…we really enjoy your personality.”
“I remember your smile as you came into the pre-op area and you simply just brought a wave of peace to the room. Your care for her during that time meant the world to us.”
“Thank you very much for your excellent care and exceptional professional abilities!”
“Thank you so much for all of your care and great sense of humor. I’m grateful you decided to wait to see if I truly needed surgery…I’m most thankful. Thank you also for answering my questions (and husband’s) over the phone…both of us can’t than you enough.”
“You have done so much for our family, we appreciate your caring nature, and adore your loving personality you give to your patients!”
“Thank you for your wonderful care. You have a lovely combination of professionalism and caring and I appreciate it very much.”
“Thank you for taking such good care of our daughter!”
“We all felt blessed to have such a great doctor taking care of our daughter.”
“Thank you for your great care. My recovery was amazing; up and around the next day and I never gave it any thought again.”
“Thanks for being a great doctor who just tells it like it is. Your honesty is appreciated!”
“My family and I are deeply grateful for your skill and your caring heart.”
“Thank you for taking the time to talk to me and not at me. Instead of just thinking, “I have cancer,” now I’m thinking about my options of getting rid of it!”
“This illness really shook my life. Someone knew who I needed and you were there.”
“What a wonderful blessing and encouragement you are. I don’t have words to thank you enough.”
“Thanks for the exceptional surgery. I so appreciate having you on my medical team.”
“You never seemed to be in a hurry and showed true concern. And of course your smile would brighten up anyone’s day.”
“You helped me when I really needed help. Thank you so much.”
“You put our needs, the patient and family, as your priority. We are thankful for you and for our great outcome.”
“You are a remarkable physician. I feel blessed to have come your way.”
“You’ve been a great doctor and friend. Keep doing what you do to help so many people.”
“I was overcome with thankfulness when I thought of how much the surgery you gave me changed my life. I am a normal, healthy person who can do things I want to in my life again.”
“It’s obvious you love what you do because you are very good at it! I really appreciate your help.”
“Thank you for your excellent care of my dad, J.C. You and your staff were very helpful to our family when we had questions. You’re all awesome!” ~ Nancy & Ken
“I can’t thank you enough for the special, excellent care you have provided and for the unique gift you are to your patients.”
“I am blessed that you are my doc! I have great confidence in you and your abilities” ~ C.
“Thank you so much for the great care and surgery you performed on me. You and your staff have made such a huge difference for me. I am feeling much better, and I appreciate all you have done. Aloha & Mahalo!” ~ Robin.
“Thank you for all the support… it’s clear that you really care about your patients, and I feel like I’m in really good hands” ~ Susan S.
“What a wake-up call! Thank you for being there to take care of me and to guide the way. Thank you for respecting the choices I made… and not insisting that I must go in [a different] direction. Thank you for respecting the choices I made regarding chemo and radiation therapy, and not insisting I must go in that direction… Also, thank you for praying with me before surgery. Dr. Higgins, that was very, very special. You made everything a very positive experience. I’m walking. I’ve changed my diet, I’m taking supplements… and I’m so happy to be back home with my friends” ~ Jean
“I can’t thank you enough for your opinion… I don’t think a lot of doctors would be as straightforward as you. I really appreciate and admire you!” ~ Barbara C.
“The truly genuine nature of your care, tolerance, and the thought that you have given to the many phases of my emotional and mental storm in the face of a cancer diagnosis has been really exceptional to me. Thank you for lending all your skills — surgical and humanitarian — to my case” ~ Sandy B.
“We will always be grateful for your help!” ~ Duane and Priscilla S.
“Thank you for taking care of that crusty old farmer whom I call my father. I cannot tell you how relieved I was when my mum told me you would be following him for his bowel obstruction. You saved him from surgery… all my parents could talk about was ‘Dr. Higgins.’ You are an amazing person who has no problem conveying your care and commitment to your patients” ~ Sarah
“Thank you so much. Super person, Super doctor, Super surgeon! Today marks 10 years of being cancer free, since you so excellently performed breast cancer surgery… I can’t thank you enough for what you did and for the wonderful person you are. What a blessing! I’m so thankful to God for you!” ~ Susan W.
“Thank you for taking such good care of me… Thank you for being there” ~ Roberta S.
“Thanks for your care. You are the best doctor I’ve ever had…” ~ Barbara M.
“You are such an awesome doctor, and I’m so glad that I had you for my surgery. God bless you” ~ Sharon B.
“Dear Dr. Higgins – I cannot thank you enough for not only being the best surgeon for me, but for being the most caring, gentle, and understanding person I could have asked for. Cancer weighs heavy on the heart, but you were able to make it light and make me feel as though I was in the best hands I could be in. Thank you for my beautiful scars! I truly love them. I know I’m a better person because of my diagnosis… God bless you…” ~ Leonor.
“Thank you for the time spent and care provided in making (my husband and me) comfortable in going forward with the breast lumpectomy. We are forever grateful” ~ T. and family.
“Thank you, Dr. Higgins and staff. Your compassion and kindness was truly appreciated! You are amazing, and I am grateful you are in my life and I am under your care. I will pray every day that God’s blessings are upon you!” ~ Emily Z.
“Andy, thanking you so much for your care and concern… and for your pre-surgery prayer” ~ Barbara H.
“Dr. Higgins – Thank you! I feel we were very successful [during the surgery]. God answered prayer in showing us that there was a little more than we thought… but He guided your hands to clean it out! Thank you! I am very blessed that you are my doc. I have great confidence in you and your abilities” ~ Cynthia.
“Dear Dr. Higgins – Thank you so much for making this world a much better and more cheerful place. With hugs for you” ~ anon.
“Dr. Andy – Thank you for taking such good care of my dad. You’re the best!” ~ Karen M.
“Dr. Higgins and Staff – We are so thankful for all that you have done to save Dan’s life. Your are the best of the best!” ~ Sharon & Joe
“Dr. Higgins – Please accept our thanks for your referral. We will always be grateful for your help” ~ Priscilla.